Privacy Policy
Introduction
Welcome to Seera. Seera (“we,” “our,” or “us”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please refrain from using our website or services.
1. Information We Collect
We may collect the following types of personal information:
Contact Information
Your name, email address, phone number, and any information you provide when contacting us or booking a session.
Booking and Session Information
Details related to class bookings, private sessions, attendance, and preferences.
Payment Information
Information required to process payments for classes or services. Payment details are handled securely through third-party payment providers.
Technical Information
Information such as IP address, browser type, device information, and operating system is collected automatically when you visit our website.
Communication Information
Information you share with us through emails, contact forms, WhatsApp, or social media messages.
Marketing Preferences
Your preferences related to receiving updates, announcements, or promotional communications from Seera.
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
To manage bookings, provide Pilates sessions, and deliver our services effectively.
Communication and Support
To respond to inquiries, provide guidance, and communicate important information related to classes or services.
Payments and Administration
To process payments and manage administrative operations.
Service Improvement
To understand how our website and services are used and improve our offerings.
Marketing and Updates
To share studio updates, schedules, or announcements, only if you have chosen to receive them.
Legal Compliance
To comply with applicable laws, regulations, or legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information.
Your information may be shared only in the following cases:
Service Providers
With trusted third-party providers who support our operations, such as payment processors or website service providers.
Legal Requirements
If required by law, regulation, or legal process, we may disclose your information.
Business Changes
In the event of a business transfer, merger, or restructuring, your information may be transferred as part of that process.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is completely secure.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal requirements
- Opt out of receiving marketing communications at any time
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience and understand how visitors interact with the site. You can manage or disable cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Seera Email:
Phone / WhatsApp: +1 (551) 270-9080
Instagram: @seera.lb